Job description

Role Overview
As an Electrician, you'll be instrumental in installing, troubleshooting, and providing technical support for smart home systems. You'll work closely with customers and help them with warranty concerns, provide quotes, and deliver outstanding service. This is your chance to be part of an exciting, high-performance environment with growth and career progression opportunities.

Key Duties

Install, configure & troubleshoot MyPlace smart home systems
Resolve warranty concerns, provide quotes, and deliver exceptional customer service
Assist with warehouse operations and support your team
Engage in a 12-week structured training program covering manufacturing, customer service, and technical support
Opportunities to explore leadership, sales, and marketing as part of your development
Travel with a company vehicle to the South Gold Coast, Toowoomba, and North Sunshine Coast

Standard Hours: Monday to Friday, 8am - 4:30pm

What We're Looking For

Licensed Electrician with relevant industry experience (smart home experience preferred but not required)
Experience in installing, troubleshooting, and maintaining electrical systems (especially smart home automation or residential electrical work)
Strong customer service skills, with the ability to professionally resolve issues and provide solutions
Experience in quoting, warranty servicing, and technical support within electrical or automation settings
Ability to thrive in a high-performance team environment, and adapt to varied tasks such as installation, support, and warehouse assistance

Attributes

Strong work ethic and willingness to learn
Problem-solving mindset, with a talent for diagnosing and fixing technical issues efficiently
Excellent communication skills (both verbal and written), with a customer-first approach
Team player who also works well autonomously
Adaptable, proactive, and always looking for ways to improve and grow
High attention to detail, ensuring quality work and safety standards
Ambitious, with interest in pursuing leadership, sales, or marketing in the future

Team Culture

Fast-paced and results-driven environment where teamwork is key
Growth & Development: Ongoing training and career progression opportunities
Passionate and Purpose-Driven team, committed to delivering innovative solutions and making a real impact

Requirements

Electrical Licence
White Card
Driver's Licence